shipping policy

Welcome to Lovely Embrace™, where we strive to make your online shopping experience as pleasant and seamless as possible. Our shipping policy is designed to offer you the best possible customer satisfaction, guaranteeing reasonable lead times, transparent pricing and meticulous attention to every order.

Order processing :
All orders are processed within 2-3 working days of receipt. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping costs:
Shipping costs are calculated according to the total weight of the order and the destination. You can estimate shipping costs before finalizing your order in the shopping cart.

Shipping options:
We offer several shipping options to meet your specific needs. You can choose between standard and express delivery during the checkout process.

Order tracking:
As soon as your order is shipped, you will receive a confirmation e-mail containing tracking details. You can also track the status of your order by logging into your account on our website.

Delivery times:
Delivery times depend on the destination and shipping option chosen. Average delivery times are as follows:

Standard delivery: 8 to 14 working days
Express delivery: 6 to 9 working days
International delivery:
We offer international delivery for most of our products. Rates and delivery times vary according to destination. Please note that customs duties or local taxes may apply and are the responsibility of the customer.

Delivery problems:
If you have a problem with your delivery, please contact us as soon as possible at servicecommercial@adagroup.info. We will do our best to resolve the problem quickly.

Thank you for trusting Lovely Embrace™ with your online shopping needs. We are committed to making every step of your shopping experience enjoyable and worry-free.

Best regards,